Dispatcher CPR

I just got home from a conference in Seattle on cardiac arrest management.

During one of the the breakout sessions, we were discussing how 9-1-1 dispatchers can calm a wailing, hysterical caller and effectively teach him/her how to do CPR on the phone.

It goes something like this.  With assertiveness and authority, firmly say, “sir,” (or ma’am, although I’m not certain how important it it to get this part correct), “I need you to get the patient flat on his back on the floor.”

For some poor callers, this can be pretty tough.  Use your imagination.

Then the dispatcher says, “Place the heel of your hand on the patient’s chest, between the nipples, and push down hard and fast, like you’re pumping the chest.”

It was the “between the nipples” part that got me wondering.  There’s geography involved here.  In my own situation, let’s assume lefty still rests comfortably in a jar on a shelf in a lab somewhere in Thousand Oaks.  With her sister still bobbing along cheerfully from her original roots, any rescuer who follows directions would be putting the heel of his hand somewhere around Wood Ranch Golf Club, just east of Bard Lake.

Maybe we need to consider a re-write for our CPR instructions.

“I praise you because I am fearfully and wonderfully made;
your works are wonderful,
I know that full well.”  Psalm 139:14


2 thoughts on “Dispatcher CPR

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